• Academic and pastoral support

    Your first contact for academic questions is your lecturer. Contact your lecturer if you need help with understanding the course material, advice on how to proceed with assessments or have questions about the course.

    If you are unsure about academic writing, referencing, cover page, or accessing library resources, please consult the 10 Essentials for Assignments (available on CareyOnline). Our Library team can assist with all the topics covered in 10 Essentials. They can also put you in touch with peer writing assistants or other key staff based on your specific support needs. Note that peer writing assistants will work with you from a prepared draft of your written work, so you will need to have that ready before booking an appointment.

    In addition, our Library team provides specialised assistance with accessing library resources, from wherever you are based. To view Library services (including specific services for distance students), access the catalogue, and contact the staff, visit the Carey Library. 

    For more information on all of our academic and pastoral support services, visit Student Support and Wellbeing. For specific support needs, please contact:


    Student Association

    SASS is a voluntary organisation set up by students. The members of SASS may be able to provide general or academic support. For more information visit Community Life.

    Chaplaincy, counselling and other support

    If you would like the assistance of a chaplain or counsellor or are struggling to keep up with your studies due to an unexpected financial issue, then contact Neroli Hollis. A limited pool of funding is allocated to support students for counselling sessions and emergency or crisis situations. Learn more about our Student Counselling and Hardship Fund Guidelines. You may wish to get advice or support as soon as possible as it may affect your studies.  All enquiries will be handled confidentially. 

    The Pastoral Care of Tertiary and International Learners Code of Practice 2021

    In 2020, NZQA developed the Pastoral Care of Students Code. Carey is committed to ensuring that our learning community is safe, inclusive and supportive. We value your feedback. If you have any comments or ideas about our student services please get in touch.

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